Frequently Asked Questions
Q: Is that really her handwriting?
A: YES! Gale loves cursive lettering and has been working on her skills since high school. She did traditional pointed pen calligraphy for many years, but loves modern calligraphy because it's more fun, free, and forgiving!
Q: How long will it take for me to get my custom piece?
A: Because many of the items in our shop are hand lettered and custom, please allow at least 14 business days for your item to ship. If you have a special occasion and need a last-minute gift, please email Gale at firstname.lastname@example.org to ask if we can ship sooner and we'll sure do our best!
Q: What if there is something wrong with my order?
A: All sales are final due to the custom nature of many of the items. If something breaks during shipping or needs to be returned due to our error, we will accept this on a case-by-case basis. Please make sure your spelling and instructions are correct, but we want you completely happy with your purchase. Don't hesitate to contact us with questions - email@example.com.
Q: What kinds of markers does Gale use?
A: Gale uses Sharpies, Montana markers, Posca paint pens, Molotov markers, Tombow brush markers and Zig Posterman paint markers.
Q: Can she write on my personal globe or map?
A: In most cases, yes! You can contact her about writing on maps or globes you already own, and we'll provide a quote and details. You can also ship them to her, and she'll letter them and ship them back. Contact Gale at Galenation@galenation.com for more info! We love working with your special requests.
Q: Are all the maps vintage maps?
A: Some maps are reproductions of vintage maps to make them more durable and easier to write on. Maps mounted in frames or on box signs are actual vintage road maps that have a new life as art!